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Privacy Policy

Last updated: November 29, 2025

1. Introduction

Welcome to BananaCanvas AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our AI image generation services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data: includes username or similar identifier, and image data you upload.
  • Contact Data: includes email address.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.
  • Usage Data: includes information about how you use our website, products, and services, including generation prompts and resulting images.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide the AI image generation service to you.
  • To manage your account and subscription.
  • To improve our AI models and services (using anonymized aggregation).
  • To communicate with you about service updates or support.
  • To prevent fraud and ensure the security of our platform.

4. Data Storage and Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Third-Party Services

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We use a third-party payment processor (Creem) and do not store your full credit card information on our servers.

6. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@bananacanvas.ai